Kypta Associates, Inc.


  • The more taxes citizens pay, the higher their expectations of "customer service providers."
  • A survey of police chiefs revealed the best remedy to avoid terror and violence in the workplace is the belief that department managers must provide effective feedback and have superior communication skills.
  • City employees are often confronted with angry, hostile citizens and the need for conflict resolution skills is becoming increasingly apparent.
  • City managers often aren't equipped with the skills needed for the demanding challenges of motivating, managing change, team building, dealing with negativity, and difficult attitudes.
What is this unique program?
We now have the "Workshops for Cities" program that consists of 15 half-day workshops. These have been developed to respond to the specific needs expressed by personnel from more than 60 cities. We've tested and refined these workshops, and are now offering (in protected territories) the materials, training and ongoing support needed to run a successful home-based training business in this unique niche market.
How is the program unique?

Workshops for Cities is targeted to a niche market. There are thousands of training programs available, but very few companies, if any, provide training exclusively to cities. Each of our 15 workshops has been tested in the field, refined based on input from thousands of city employees and then tested again for effectiveness. This process was repeated until each of the 15 workshops met a standard of excellence that far surpasses any other "general" training programs. This high standard has yielded repeat business because the material is specific to the city environment.
What do we provide?
We provide you with a turnkey, start-up, home-based business. This unique training business offers a series of 15 half-day workshops designed specifically for city staff and management personnel.
Materials and services that are provided for all 15 workshops include:
  • Complete scripts that provide all necessary information and guide-lines for actually conducting the training sessions
  • Power Point presentations for each workshop
  • Transparency masters (overheads) for each workshop
  • Master handout materials for all workshops
  • Master workbooks for all 15 workshops on ready-to-print software
  • A comprehensive three-day Train-the-Trainer session designed to prepare the facilitator to conduct the workshops
  • Facilitator Guidelines Manual provides crucial training techniques and step-by-step instructions for conducting all workshops
  • One year of proactive, professional support and guidance
  • A marketing plan with sample letters, promotional materials, telemarketing program, and follow-up procedures
What do I need to Succeed?

You...

  • enjoy being in front of an audience.
  • are enthusiastic, energetic and tenacious.
  • are willing to travel within a state or territory.
  • have an associate to work as a support person.
  • are looking for a start-up home-based business.
  • are good at motivating people.
  • are focused and disciplined.
How do I get my customers?

During the training course, you will learn our proven methods that are utilized for successfully contacting, developing and servicing your accounts. Resources for obtaining rosters of key city personnel will be provided. You will have access to 80 "references" for your potential customers from cities which are currently using the Program in California, Florida & Illinois.
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